
Report Damage Now
Free for accidents where you're not at fault - the other party's insurance pays!
Had an accident? Here's how to respond correctly!
As your independent auto appraiser in Hamburg, I draw on my many years of experience to assist you. I ensure that all evidence is thoroughly preserved and that a professional damage assessment is prepared so that your claims against the insurance company are fully resolved.

1
Stay calm and secure the accident site
Switch on your hazard warning lights, put on your high-visibility vest, and place your warning triangle at a sufficient distance (50 to 150 m) to warn following traffic.

2
Call the police
In the event of personal injury, significant property damage, or disagreements with the other party involved in the accident, always call the police by dialing 110.

3
Evidence documentation
Take photos of the accident scene and the vehicles involved from different angles. Record witness information and secure dashcam videos.

4
Exchange information
Exchange address details, license plate numbers, and insurance information. If possible, use a European accident report form for documentation purposes.

5
Contact vehicle appraiser Alkan
Contact me before contacting the opposing insurance company. I will advise you free of charge on a neutral damage assessment.

6
Damage settlement
We prepare your expert opinion and assist you in settling your claim quickly. Upon request, we can refer you to specialized attorneys to enforce your claims.
Frequently Asked Questions
Answers to the most important questions about accident procedures
